Internal Communication Manager with travel/hospitality experience
The Internal Communications Manager leads the development and execution of integrated communication strategies that support employee engagement, brand alignment, and business priorities. This role partners cross-functionally to deliver clear, consistent messaging across internal channels and ensures communications are timely, accurate, and aligned with organizational goals. The ideal candidate brings strong project management skills, a collaborative mindset, and experience within the travel or hospitality industry.
Responsibilities
- Develop and execute multi-channel internal communication strategies across email, intranet, digital platforms, and events
- Manage end-to-end content creation, including messaging, copywriting, and editorial planning
- Partner with cross-functional teams (HR, Legal, Marketing, Operations) to ensure alignment and accuracy of communications
- Oversee communication calendars and ensure timely delivery of key initiatives and updates
- Lead planning and execution of internal events, campaigns, and engagement initiatives
- Manage agency or vendor relationships as needed for content development and execution
- Track and analyze communication effectiveness using KPIs; optimize messaging and channels based on performance insights
- Ensure all communications meet brand, compliance, and governance standards
Requirements
- Bachelor’s degree in Communications, Marketing, Business, or related field
- 5+ years of experience in internal communications, marketing, or related field, preferably within travel or hospitality
- Proven experience managing multi-channel communication strategies and content development
- Strong project management and stakeholder management skills
- Experience working cross-functionally and managing competing priorities
- Analytical mindset with experience measuring performance and optimizing communications
- Familiarity with compliance and approval processes in a corporate environment
- Experience managing external vendors or agencies is a plus